McLane Intel Acceptable Use Policy

This Acceptable Use Policy (this “Policy”) describes prohibited uses of the web services offered by McLane Intelligent Solutions LLC and its affiliates (the “Services”) and the website located at https://mclaneintel.com/ (the “McLane Intel Site”). The examples described in this Policy are not exhaustive. We may modify this Policy at any time by posting a revised version on the McLane Intel Site. By using the Services or accessing the McLane Intel Site, you agree to the latest version of this Policy. If you violate the Policy or authorize or help others to do so, we may suspend or terminate your use of the Services.

No Illegal, Harmful, or Offensive Use or Content

You may not use, or encourage, promote, facilitate or instruct others to use, the Services or McLane Intel Site for any illegal, harmful, fraudulent, infringing or offensive use, or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, fraudulent, infringing or offensive. Prohibited activities or content include:

• Illegal, Harmful or Fraudulent Activities. Any activities that are illegal, that violate the rights of others, or that may be harmful to others, our operations or reputation, including disseminating, promoting or facilitating child pornography, offering or disseminating fraudulent goods, services, schemes, or promotions, make-money-fast schemes, ponzi and pyramid schemes, phishing, or pharming.
• Infringing Content. Content that infringes or misappropriates the intellectual property or proprietary rights of others.
• Offensive Content. Content that is defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable, including content that constitutes child pornography, relates to bestiality, or depicts any sex acts.
• Harmful Content. Content or other computer technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms, time bombs, or cancelbots.

No Security Violations

You may not use the Services to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”). Prohibited activities include:

• Unauthorized Access. Accessing or using any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System.
• Monitoring of data or traffic on a System without permission.
• Falsification of Origin. Forging TCP-IP packet headers, e-mail headers, or any part of a message describing its origin or route. The legitimate use of aliases and anonymous remailers is not prohibited by this provision.

No Network Abuse

You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them. Prohibited activities include:

• Monitoring or Crawling. Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled.
• Denial of Service (DoS). Inundating a target with communications requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective.
• Intentional Interference. Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, or flooding techniques.
• Operation of Certain Network Services. Operating network services like open proxies, open mail relays, or open recursive domain name servers.
• Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on a System, such as access and storage restrictions.

No E-Mail or Other Message Abuse

You will not distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. You will not alter or obscure mail headers or assume a sender’s identity without the sender’s explicit permission. You will not collect replies to messages sent from another internet service provider if those messages violate this Policy or the acceptable use policy of that provider.

Our Monitoring and Enforcement

We reserve the right, but do not assume the obligation, to investigate any violation of this Policy or misuse of the Services or McLane Intel Site. We may:

• investigate violations of this Policy or misuse of the Services or McLane Intel Site; or
• remove, disable access to, or modify any content or resource that violates this Policy or any other agreement we have with you for use of the Services or the McLane Intel Site.

We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy.

Reporting of Violations of this Policy

If you become aware of any violation of this Policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. To report any violation of this Policy, please follow our abuse reporting process.

Please report suspected abuse of McLane Intel resources as described below.

Please provide information as completely and accurately as possible.  McLane Intel is a dynamic environment where customers launch and terminate many services over the course of a few hours. This means that customers may occupy the same host or service at different times of the same day. Therefore, it is critical that you identify the IP address(es), date, exact time (accurate to within 1 minute), and time zone in order for us to accurately identify the reported resource.

Report other McLane Intel abuse

Please send reports of abuse of other McLane Intel Services to abuse@mclaneintel.com, making sure to include as much identifying information as possible. Note that we will not open any attachments.

Please note that the McLane Intel abuse team may not process or respond to spam or to reports that contain offensive or vulgar language. Threats of harm to McLane, McLane personnel, or third parties may be reported to law enforcement.

Subpoenas

For information regarding serving a subpoena on Mclane Intel, please contact legal@mclaneintel.com.

Reporter information to McLane Intel:

Please enter your contact information. This information will not be shared.

Email address:_____________________________________

An email address where we can correspond on this abuse report. This information will not be shared.

First name – (optional) :_____________________________________

Last name – (optional) :_____________________________________

Organization – (optional) :_____________________________________

Phone number – (optional) :_____________________________________

Details of reported abuse

If we are able to identify an McLane Services customer responsible for the reported abuse, we will forward them the information that you provide below. We will not share the private information you provided in the previous section, but our customer can respond to you indirectly via email using our response web form.

Source IP address:_____________________________________

The source IP address of the reported abuse

Destination IP addresses – (optional) :_____________________________________

The destination IP address(es) of the reported abuse:_____________________________________

Use commas to separate multiple IP addresses:_____________________________________

Destination ports and protocols – (optional) :_____________________________________

22/TCP:_____________________________________

Destination URLs – (optional) :_____________________________________

Use spaces to separate URLs

Time zone:_____________________________________

Abuse date:_____________________________________

YYYY/MM/DD

Abuse time:_____________________________________

HH:MM

Enter the exact time that the abuse occurred in 24-hour format:_____________________________________

The host clock is synchronized by Network Time Protocol (NTP) :_____________________________________

Your tracking reference – optional:_____________________________________

Nominate an optional tracking identifier for your own reference

Type of abuse:_____________________________________

Logs:_____________________________________

Provide brief information from system logs that shows the abusive behaviour

Comments – (optional) :_____________________________________

Provide any additional information in support of this report.

Last updated June 30, 2020